Terms and Conditions for shineoak.com

Introduction:

Welcome to shineoak.com, a platform for connecting customers with service professionals for various services such as home cleaning, beauty, and wellness, home repairs, and more. By accessing or using our website, you agree to be bound by these Terms and Conditions (“Terms”), which form a binding agreement between you and Shineoak. If you do not agree to these Terms, you should not use the Website.

Services Provided:

Shineoak provides a platform to connect customers with service professionals who offer various services such as home cleaning, beauty and wellness, home repairs, and more. The platform is designed to help customers find and book the exemplary service professional for their needs. Shineoak does not provide the services directly, and is not responsible for the quality of services offered by the service professionals.

Payment:

All payments for services booked through the Website must be made through the Website. You will be prompted to provide payment information at the time of booking. Shineoak reserves the right to change its payment policies from time to time, and will notify customers of any such changes through the Website.

User Accounts:

To use the Website, you must create an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Shineoak reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.

User Content:

The Website may allow users to post reviews, comments, and other content. By posting any content, you grant Shineoak a non-exclusive, royalty-free, perpetual, and worldwide license to use, copy, modify, and display such content in any manner. You represent and warrant that any content you post does not infringe the rights of any third party and that you have the right to grant the license set forth above.

Intellectual Property:

The Website and its content, including but not limited to text, graphics, logos, button icons, images, audio clips, and software, are the property of Shineoak and are protected by international copyright and trademark laws. You may not use any content without the prior written consent of Shineoak.

Disclaimer of Warranty:

THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SHINEOAK DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SHINEOAK DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE WEBSITE OR ITS CONTENT IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT SHINEOAK) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION.

Limitation of Liability:

SHINEOAK WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, TORT, OR ANY OTHER THEORY, ARISING OUT OF YOUR USE OF THE WEBSITE OR ITS CONTENT OR YOUR INABILITY TO USE THE WEBSITE OR ITS CONTENT.

Indemnification:

You agree to indemnify, defend, and hold harmless Shineoak, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Website using your account.

Governing Law:

These Terms shall be governed by and construed in accordance with the laws of India without giving effect to any principles of conflicts of law. You agree to submit to the exclusive jurisdiction of the courts located in Delhi, India.

Changes to Terms:

Shineoak reserves the right to modify these Terms at any time. Your continued use of the Website following the posting of changes to these Terms will mean you accept those changes.

Contact Information:

If you have any questions about these Terms, please contact us at care@shineoak.com.

These Terms were last updated on 02-02-2023.